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December 13, 2022
Question

Online invoice payment transaction fees

  • December 13, 2022
  • 1 reply
  • 0 views

I have been searching through the help section and can find no information on this issue.

From the customer's point of view when receiving an emailed invoice, if they choose to pay with a card, does QBs automatically add the transaction fee, or is that something we as the vendor need to add into the invoice before sending it?

 

We have no real experience PAYING QBs invoices by card, so I need to know what happens on the customer's end when they are paying.

 

Thanks,

Robbin

    1 reply

    Fiat Lux - ASIA
    December 14, 2022

    They won't see anything different when they choose a payment method. If you use QB Payments, you will be the one charged with the processing fee. You must use a 3rd party payment processor otherwise. If you are running a B2B company, you can utilize one processor for free.