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masonhive
Nov 21, 2018 12:36 PM UTC
Question

payment links on invoices for quickbooks online

Is it possible to send invoices with payment links in them so customers can click and pay online? I know this exists for desktop but wanted to see if it is available for QB online.

 

Thanks.

Hanna

2 replies

john-pero
john-pero
Nov 21, 2018 2:32 PM UTC

Of course, if you use intuit merchant services and allow customers to pay online the invoice they receive by email will not only tell them they can pay online but will include the link. (in the email, not the body of the invoice)

Meloutx
Feb 22, 2019 7:24 PM UTC

Beware, the payment can go through, in a day or two, the payment can be declined (basically an NSF).  At that point you must manually create journal entries to reverse the transaction, recreate a new invoice to resend with a new payment link and then create a credit memo to clear out the first invoice linked to the declined payment.  Someone should create a better process for this.  If you have 2 or 3 declined payments in a month, it can get to be a hassle.

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