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BJC By-the-Sea
September 5, 2022
Question

posting a bill

  • September 5, 2022
  • 1 reply
  • 0 views

I have used QB for a previous business and was quite satisfied.  However, for a new business, I have tried QB online and am quite disappointed.  My business is very simple - a sole proprietor which will generate perhaps 200 invoices annually and post perhaps twice that number of bills annually.  Because of the simplicity I can do these activities manually. Yet QB stumbles badly when trying to handle simplicity.  I simply wish to enter a bill that is incurred on a certain day and then make a payment at a later date.  QB Online does not allow this - instead all I get is the upsell to a version which I simply do not need!  And forget about entering reimbursable expenses. Not even QB's on customer support desk can offer any help.

 

Is there something I am missing or is QB online really that poor a program?

1 reply

G
Giovann_G
September 5, 2022

Thanks for posting here in the Community space, 

 

I understand how you feel, and I'm here to assist you so that we can meet your business needs once more.

 

QuickBooks Online is more user-friendly, has more automation, better invoicing, and is easier to navigate. It appears that you are subscribed to QuickBooks Online Simple Start, which is why you're unable to create a bill. This type of transaction is available in QuickBooks Online Essentials, Plus, and Advanced.

 

If you want to take advance of this feature, I recommend upgrading your subscription to a higher version that has this capability. Otherwise, you may want to create checks or expenses after you've paid your vendor since Simple Start doesn't have the option to create a bill.

 

Here's how to create a check or expense:

 

  1. Click the Plus sign (+) icon.
  2. Choose Check or Expense.
  3. Fill in the necessary fields.
  4. Hit Save and close or Save and new.

 

On the other hand, enter a billable expense for an expense incurred on your customer's behalf while performing work for them. However, this feature is in Plus and Advanced subscriptions only. Refer to this article for a complete guide: Enter billable expenses.

 

I've also included this resource in case you want to track business expenses paid with personal funds: Pay for business expenses with personal funds.

 

Let me know if you need anything else, I'll be around to help you.

B
BJC By-the-SeaAuthor
September 5, 2022

That QB Online does not offer an ability to simply record that a bill has been received??? And you call this an accounting package? – this is ludicrous!!  It’s as if someone buys a new BMW only to open the hood and see that there is no engine!  Recording a bill is the most core function of any accounting package – AND CERTAINLY SHOULD NOT REQUIRE AN OPTIONAL UPGRADE - and least I remind you that you charge a $360 annual fee to get the “simple start” solution - WHAT A JOKE!  Moreover, your proposed solution to reimbursed expenses only reflects increases to equity -

 

You should be ashamed of yourself – all you are doing is trying to upsell – I am disgusted with your bait and switch tactics – and will be sure to spread the word loud and clear.

 

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