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stheobaldKS
February 4, 2025
Question

QB Desktop Payment Processing Biller Genie and Checks

  • February 4, 2025
  • 1 reply
  • 0 views

Customers receive invoice through third party app Biller Genie. How to handle if customer should only see part of the invoice to pay because part is paid by another party, a Trust Account? Can we split the invoice in QB so customer will only see their portion in Biller Genie and the other party will be invoiced separately to pay their portion. (Other payment will come from a trust account.)

1 reply

Candice C
Candice C
February 4, 2025

Good evening, @stheobaldKS. 

 

Welcome to the Community! 

 

Based on the details you gave and the results you'd like, we recommend contacting Biller Genie for some insight on how to properly do this action. Since the customer is receiving the invoice from the Biller Genie software, it would be best to get in touch with them. 

 

Please let us know how the conversation goes with Biller Genie. We want to ensure that you get this taken care of as soon as possible. Have a great day! 

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