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skrugz79
March 25, 2025
Question

qb is shafting its customers. 1% (no cap) on ach payments is robbery, but the invoiced can pay only a fee of $25 then holding the funds for more than 5 days is wrong?

  • March 25, 2025
  • 2 replies
  • 0 views

1% ACH fee with a cap of $20-30 was fair. Removing the cap is greedy and outright wrong. They allow an invoiced party to pay ONLY a fee of $25 to collect an ach payment, but then penalize their subscribing customer by holding funds for more than 5 days. Everything QB does is to force you in to needing additional add on services for more monthly subscriptions. Any others feeling the same way?

    2 replies

    Rainflurry
    Rainflurry
    March 25, 2025

    @skrugz79 

     

    For sure.  The 1% no-cap ACH fee is outrageous, although Square charges the same.  What's astonishing is that QuickBook's payment webpage is very misleading.  It says that Stripe charges "1.2%*  *Stripe may charge an additional 0.4%/0.5% fee per paid invoice based on plan."  They completely fail to mention that Stripe has a $5 cap!

     

    Bill.com and Melio charge a flat $0.50 per ACH.  A $20K ACH through QB will cost you $200, whereas with Bill.com or Melio, it will cost you $0.50!.  Why anyone signs up for QB payments is beyond me when Bill.com makes it so easy and syncs with both QBO and QB Desktop.    

     

     

      B
      Build2025
      May 8, 2025

      I agree.  I processed only two transactions and was charged over $1300 in fees.  Never again....

       

       

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