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Tamm_Kent
June 21, 2022
Question

QB2020 Desktop for Mac apply bill credits to bill payments

  • June 21, 2022
  • 1 reply
  • 0 views

When paying bills through "Vendors, Pay Bills," having multiple credits to apply against the statement, I cannot get the Bill Payment Stub to actually show the credits being used.  I have multiple bills to pay on one vendor account.  I have random credits I want to apply against that account (not associated with any particular invoice).  When printing the check and bill payment stub, QB prints funky.  The actual bills being paid are alright; however, the credits being used on that same check is randomly applied to invoices-- yet there is no detail on the payment stub and on the check screen as to the actual credits being used.  QB just does not list each credit being used.  I'm so frustrated with this.  I cannot figure out why it just does not list what is being paid-- either a credit or a debit, line-by-line.  What am I doing wrong? 

1 reply

Adrian_A
Adrian_A
June 21, 2022

I appreciate you for posting here, Tamm_Kent.

 

I can see how inconvenient it is to encounter issues while working on your file.

 

I'm here to isolate what causes the issues when applying vendor credit and printing checks.

 

Let's start with printing checks. Can you share more details about it? Is it printing incorrectly? I want to ensure that I'll be providing the correct solution.

 

In the meantime, you can check this article that has some troubleshooting to fix printing issues: Troubleshoot printing in QuickBooks Desktop for Mac.

 

As for linking the credits, let's run the Transaction List by Customer report and customize it to show which bills the credits are being applied to. Let me guide you how:

 

  1. Click the Reports tab.
  2. Under Customers & Receivables and choose Transaction List by Customer.
  3. Click the Customize Report button.
  4. Go to the Filters tab.
  5. In the filter box, select Transaction Type.
  6. On the Transaction Type field, choose Credit Memo.
  7. Click OK.

 

I've also added this reference as your guide when printing checks and applying for credits:

 

 

Keep me posted when my help is needed. I'll be around to guide you.

T
Tamm_KentAuthor
July 6, 2022

Adrian_A,

I'm not talking about "customers".  I am talking about paying a "vendor" with debits (bills) and credits (bill credit) from a statement the vendor sends to us.  When selecting what I want to pay in the pay bills, I'm selecting debits and credits.  Doesn't have anything to do with customers.

 

Then when you print the check stub, the check stub does not list what I see in the pay bill screen.  It prints whatever it wants.  I need the debits and credits listed on the check stub as line items to match what I see in the pay bill screen.  Because if you don't have each bill listed, the vendor calls me up and says, what the heck are you paying.  Please call me if I'm not explaining it correctly.

 

I've attached a copy of what I'm talking about.

Thank you,

Tammy Kent

A
AbegailS_
July 6, 2022

 

Hi there, @Tamm_Kent. 

 

Thanks for getting back to us and providing some screenshots for clarification. 

 

Let me share some insights about the information that you can see on your check stub.

 

QuickBooks uses a pre-printed check template every time you pay the vendor. That's the reason why you're not seeing the debits and credits listed as a line item.

 

As a workaround, you can take a screenshot of the bill and send it to the vendor, which is the associated bill that the customer will be paying.

 

You can also read this article to learn more about paying bills in QBDT: Pay bills in QuickBooks Desktop.

 

In case you accidentally apply a credit to the wrong bill, you can check out this article that can guide you on how to handle the situation: Remove or unapply a credit from an invoice or bill.

 

Let me know if you have other questions managing your bills in QuickBooks. I’ll be around ready to help you anytime. Have a good one!

Remove or unapply a credit from an invoice or bill.

 

Let me know if you have other questions about managing your bills in QuickBooks. I’ll be around ready to help you anytime. Have a good one!

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