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sriii
April 18, 2024
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QBO voided payment not appearing in register

  • April 18, 2024
  • 1 reply
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Greetings!

I recently migrated from QB Desktop to QB Online. 

 

In the Desktop version I'd see voided checks in the check register.  But today I had to void a bill payment/check in the Online version and I'm not seeing the voided check number in the check register any longer.  I'm almost certain I voided it rather than deleted it. Shouldn't I be seeing a voided entry? 

 

Thanks for any feedback!

 

Best answer by Rea_M

With QuickBooks Online (QBO), voided bill payment/check entries won't be displayed on your register, sriii. However, you can generate a report to view them. I'll guide you through the steps.

 

Before doing so, please note that the report we're about to generate is only accurate if Void was used on the voided check. They can also be voided through a journal entry.

 

To run a report to help track voided checks, here's how:

 

  1. Go to the Reports menu.
  2. In the search bar, type Transaction and select Transaction List by Date from the results.
  3. Click the Customize button.
  4. Set the date range.
  5. Select Filter.
  6. From the Transaction Type dropdown, select Check. 
  7. Type Void in the Memo field.
  8. Select Run report.

 

Also, you have the option to save the report's current customization settings for future use. If you wish to do so, check out this article: Memorize reports in QuickBooks Online. 

 

Stay in touch if you have other concerns about voided checks and managing expense transactions in QBO. We in the Community are always ready to help you out.

1 reply

R
Rea_MAnswer
April 18, 2024

With QuickBooks Online (QBO), voided bill payment/check entries won't be displayed on your register, sriii. However, you can generate a report to view them. I'll guide you through the steps.

 

Before doing so, please note that the report we're about to generate is only accurate if Void was used on the voided check. They can also be voided through a journal entry.

 

To run a report to help track voided checks, here's how:

 

  1. Go to the Reports menu.
  2. In the search bar, type Transaction and select Transaction List by Date from the results.
  3. Click the Customize button.
  4. Set the date range.
  5. Select Filter.
  6. From the Transaction Type dropdown, select Check. 
  7. Type Void in the Memo field.
  8. Select Run report.

 

Also, you have the option to save the report's current customization settings for future use. If you wish to do so, check out this article: Memorize reports in QuickBooks Online. 

 

Stay in touch if you have other concerns about voided checks and managing expense transactions in QBO. We in the Community are always ready to help you out.

    S
    sriiiAuthor
    April 18, 2024

    Very helpful. Many thanks!

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