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jonlrose
October 25, 2024
Question

QBSE Credit card payment toggle is buggy?

  • October 25, 2024
  • 1 reply
  • 0 views

I have been using QuickBooks SE for several years now, and have always toggled the Credit Card payment option to off.

 

However I just noticed a 10% CC transaction fees tethered to 2 recent payments by the same customer using their credit card. 

How were they able to circumvent this? what can I do to protect myself from an option that is disabled yet somehow not?

 

Was there a software update to QSBE or is it a bug that I happened into?

 

Do I need to check with the customer every time how they are going to pay and preemptively add the credit card fee?

 

TIA, 

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1 reply

A
Aldren18
October 25, 2024

We're thankful for your loyalty to QuickBooks over the years, Jon. Your commitment means a lot to us.

 

I noticed that you've posted similar questions a couple of times. My colleague, Rasa-lilaM, has already addressed the duplicate question.

 

Kindly click this link to guide you in the right direction: https://quickbooks.intuit.com/learn-support/en-us/payments/re-how-can-i-stop-accepting-credit-card-payments-through/01/1500889#M59363.

 

Additionally, I’d like to share some valuable resources to help you maximize your use of QuickBooks Self-Employed (QBSE). These articles will enhance your ability to manage your transactions and track money transfers effectively for better financial oversight:

 

 

We're always here to support you, Jon. Remember, help is just a post away, and I'm ready to ensure you have all the information and support necessary for your success.

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