QuickBooks 2022 Payment Processing - Unsure if Customer was Charged

Good day, @troy1. I'll assist you on how to check customer payments.

You'll want to go to your Merchant account and view your transactions. Then, verify if it went through.

Here's how:

1. Log in to your Merchant account.
2. From there, choose the Activity & Reports drop-down to select Transactions.
   
3. Click the Dates drop-down to set the correct date range and then the Search button. This will open a list of processed payments for that period.
    

If you're unable to find it, I suggest contacting our Payments Support team. They're equipped with tools to trace customer payments.

Additionally, you have the option to enable your preferences to receive notifications for paid invoices. 

Follow these steps:

1. In your Merchant account, choose Settings & Alerts under Account.
   
2. Select Yes under Receive Credit Card Deposit Notification in the Email Alerts section.
3. Enter the email address where you'd like to receive the notifications. For multiple email addresses, separate them with semi-colons.
4. Enter the email address in the empty box that appears when you click a notification's Yes radio button.
5. Save the information.

Tap the Reply button if you have more questions about setting up emails or anything else QuickBooks. I'll be just around the corner waiting for your response!