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aqualegalboss
August 13, 2022
Question

Quickbooks Credit Card or ACH Payments - corresponding invoices auto marked as paid but imported corresponding Bank Deposits can't be matched because they are already marked as paid.

  • August 13, 2022
  • 1 reply
  • 0 views

When my customers click on ther Pay Now link in my Quickbooks invoices everything works dreamily until the corresponding Credit Card or Bank ACH ipayments are imported into QB and I must match them to the invoices.  The invoices are already automatically marked as paid by QB. 


  (A) Invoice is already CLOSED .. can't match it
  (B) Deposit amounts ARE IN THE P&L
  (C) transactions are NOT in the Register which
      will make the bank reconciliations fail

SO, the challenge is to get the transactions into the
Register WITHOUT creating false/duplicate Income .. we
need to do this for two reasons (one to allow the bank
recons to work, and two, so that you have a record an
accurate record of customer deposit).

 

Can anyone please help?  

1 reply

JessT
JessT
August 13, 2022

Hi aqualegalboss,

 

Welcome and thank you for getting help in matching your payment. I'm here to assist you.

 

You'll want to match the downloaded payment to the invoice payment transaction. This will put the deposit into the bank register without creating a duplicate.
 

You can find more details about matching transactions in this article: Categorize and match online bank transactions in QuickBooks Online.

 

Let me know if you have any other questions in mind.

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