QuickBooks desktop - entering vendor bills in some windows makes the bill double up

Hello, SusanBradleyCPA.

I appreciate the steps you've taken to resolve this.

Currently, we have received reports from other users experiencing the same issue. A ticket has been created and forwarded to our product engineers, who are actively working on resolving this issue as quickly as they can.

As a workaround, fill out the bill form from the bottom up to avoid this error. That means add the expenses or items at the bottom of the form before entering the vendor or amount due at the top of the form. You can also turn off the preference for Automatically remember transaction information.

In addition, I recommend reaching out to our Support team so that they can include your information in our notification list. This will assist our engineers in assessing the number of users affected. Rest assured, once the issue is resolved, you will receive an email notification.

Here's how to reach them:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then click Continue.
5. Sign in to your Intuit account and select Continue, then Continue with my account.
6. We'll email you a single use code. Enter your code and select Continue.
7. Choose to chat with us or Have us call you.

To check for our Support hours, refer to this article: Contact QuickBooks Desktop support.

I want to make sure you have the resources you need to track the money you owed to your vendors. The following link will guide you on how to handle vendor-related processes: Accounts Payable workflows in QuickBooks Desktop. 

Please let me know if you have follow-up questions about this or anything else. I'm more than willing to assist. Keep safe.