Quickbooks Online Bill Pay Setup

I know the convenience of having no monthly subscription ($39) when sending a couple of checks,  @r4workforce. With this, I'll route you to the right support to help you successfully sign up for Online Bill Pay.

I appreciate you for contacting Bill.com's support to determine that you have multiple accounts. However, those existing accounts won't be migrated to the Online Bill Pay service since they're offering different features. That may be the reason the system prompts a message, "This account is no longer available.", after clicking the Get Started button. For more information, check out this article: Move From A Bill.Com Account To Online Bill Pay.

To help fix this, you'll want to cancel your existing Bill.com accounts. Then, sign up for Online Bill Pay within the program. This process requires securely pulling up your company, so I'd suggest contacting our QuickBooks Online (QBO) Customer Support Team. They can determine if there's something connected that you need to redo. They can also consult Bill.com's support to unlink your existing accounts and help you resolve it from there. You'll first have to review our support hours to ensure they can assist you on time. I'll guide you how. 

1. Go to the Help menu at the upper right. 
2. Select Contact Us. 
3. Enter The system prompts a message, "This account is no longer available.", after clicking the Get Started button when signing up for Online Bill Pay in the What can we help you with? box. 
4. Click Let's talk. 
5. Choose a way to connect with a live agent. 

You can always check out this comparison chart to learn more about the different features between Bill.com app and Online Bill Pay. 

Once resolved, I recommend visiting this website: Online Bill Pay Overview. It contains in-depth information about QBO compatibility, accountant, support, and troubleshooting steps to resolve any bill payment issues. 

I'm here anytime you have other concerns. Enjoy the rest of your day, @r4workforce.