Allow me to ease your frustration, @MaximillianC.

I understand that the current update about the ACH payments can cause you a lot of money. However, the other pricing plan, like the 5-day funding, is no longer being offered. Although this is happening, you can request a rate review to check if you're qualified for a more favorable pricing plan. 

To know what are the requirements for a rate review, you can check out this article: Request a rate review of QuickBooks Payments discount fees. Once you meet all the said requirements, I suggest contacting our QuickBooks Payments Team to process it for you.

Please let me know if you need clarification about this, or there's anything else I can do for you. I'll be standing by for your response. Have a great day.

@MaximillianC 

Our clients are exploring these options to accept ACH payments for free.

https:// melio.grsm.io/quickbooks

https:// veem.grsm.io/veems

Interestingly, I see that they started charging us $1 per check back in March of 2020 instead of the $.50 we had always been charged.  I didn't notice until I checked the statements just now.  

Looking at the published rates online, there is a little question mark next to the "Invoiced" rate of 2.9% plus $.25.  Clicking on that brings up this definition "Sharing an online invoice with your customer, who then pays it using an ACH bank transfer or credit or debit card."  Does that mean that ACH payments made through the Pay Now link on an invoice will now be charged at the credit card rate?  If that is true, that is where the real money grab is happening.

I absolutely agree with Maximillian. My customers have been using the "Pay Now" feature with ACH bank transfers (No Credit cards) and getting charged $0.50 per transaction has been reasonable. I also have invoices well over $1000 per transaction and I have over 10 transactions per month. These fees will add up to thousands of dollars per year. Seems a bit excessive for an electronic transfer.

So I just want to point out that the following excerpt from an email I got today from Intuit feels like blatant gaslighting, and just adds insult to injury.  This feels like Intuit had their Marketing/PR department try to put lipstick on a pig.  It feels like they are treating their customers like we are not smart enough to see what's going on, and that just makes this worse:

"Why are we doing this?

Many of you have been asking us for faster funding options to help you better predict and manage cash flow. We've invested heavily in providing ways to make funds available faster and are now rolling out the benefit of next-day ACH to all QuickBooks Payments customers. The ability to access funds faster and automatically reconcile payments in QuickBooks can help you save time so you can focus more on growing your business."

Seriously, Intuit?  You are removing the lower-fee ACH option some QBO customers were grandfathered into because we wanted you to?  I think we all know that's not true.  Which customers was this next-day ACH option not available to, and why would you need to remove the 2-day option for the rest of us to give them the next-day option?  Our company has had the option to change to the next-day option for months now--we just opted not to take it, because getting our money an extra day quicker wasn't worth trading in the low, flat, $.50-per-transaction ACH fee for a 1% up-to-$10 one.  And that's exactly how we liked it--having the choice-- to upgrade to next-day if/when we wanted, or to stick with the $.50 plan if we wanted. Customers always prefer choices over being forced into something, especially when the thing we're being forced into is substantially more costly. 

So please, help us understand, how is you eliminating an ACH option that was saving us and our customers money doing us a favor (like your Marketing team tried to pretend you're doing with the word dance above)?  I hope you can understand my frustration with this.  I'm beyond tired of companies forcing customers onto more-expensive options, and then telling us "we're doing this for you".  If you really value your customers, don't lie to us, and don't take away our choices, unless you have to.  The truth is, Intuit makes a lot more charging percentage fees than flat fees, and you value more profits more than rewarding your long-term customers for their loyalty, by allowing us to stay grandfathered onto the less-lucrative flat-fee plan.  If I'm missing something, please correct me, and I will happily apologize for my cynicism.

Thanks!

I just got off a chat with the rate review people and they offered me a $7.00 per ACH transaction fee. My company has deposited over $200K in the last 3 months with 33 transactions and that is the best they could do. If anybody knows a better payment app or avenue that charges reasonable fees for ACH transfers let me know. I'm not concerned with next day, but of course that is a plus.

Yes - this is a RIPOFF. 1% for ACH is unheard of. There are other options to process ACH that I had postponed because the 0.50 ACH fee was palatable. Now, I will be STOPPING the use of Quickbooks Online so that I do not have to deal with this increase and other greedy policies coming down the pike for small businesses from Intuit.

As a small business, during these hard Covid times, we absorbed and shared costs with out customers. Intuit on the other hand wants to GRAB everything.  Very insensitive for them to do it at this time and with that steep increase I am sure they will lose many more like me. 

GREEDY CROCKED INTUIT is an expert at blackmail, they provide features and once you are hooked, they change the policies, or they create a "new" plan and you are pretty much forced to fork out the money. I have watched them do this for at least the past 15 years. It is all our fault, we keep using QuickBooks and now with millions of users, Intuit is a monster. I stopped using ACH, there are many services for $0.50 per transaction, even CHASE BANK has a plan for $25 per month, plus $0.25 per transaction after the first 25. 

What about using the Q.B. debit Card?  It says no fees if you use this.  I got the Q.B. account, but still getting charged.  Anybody else have issues with this.

We have the exact same issue. They only gave us a few days' notice, so we didn't have an opportunity to change payment platforms before our last quarterly billing cycle where we issue almost 200 invoices. Now we're paying $10 for many payments that previously cost 50 cents, it's very damaging.

On top of that, they verbally and in writing advertise that if you have 3 months with average processing of at least $7500, they do a "rate review" on your fees. However, in practice they're not applying the advertised "average" but instead applying "3 months with at least $7500 each month." We bill well over that on average (as well as have been using the system for almost 10 years and have excellent standing), but periodically fall below due to our quarterly billing cycles -- in March we fell a little below so they're currently denying us a review, and I haven't yet received a promised call-back from those with authority after a few days.

It's all very scammy.