Skip to main content
R
rainbowvalleywaterdistrict
September 12, 2022
Question

Quickbooks Payments adding payments before funds available

  • September 12, 2022
  • 1 reply
  • 0 views

When I go into Make Merchant Services Deposit it shows the tab Add Payments to Record for payments that you can select to add.  I NEVER go to the Pending tab to try to do anything there.  Still, I keep getting a message that I've added payments before funds are available and I shouldn't do that.  This always splits up deposits that should be recorded together, and then I have to go in and fix that entry.  How do I avoid this?  When I am on my Add Payments to Record screen how do I know which ones are okay to add?  I thought all those are okay and ones that are not funded would be on the Pending tab.

1 reply

S
SarahannC
September 12, 2022

Hello RVWD, fixing an entry would be extra time for you. 

 

Let's handle and manage which payments are good to add and ensure you'll get the details on how to avoid this in the future.

 

In your scenario, I recommend contacting our Payment Support Team. They can check and review the payments from your screen. Our Merchant Team will guide you thoroughly and ensure to review every payment you have.

 

We can contact them through chat or via Merchant Service Center. Please visit this link for their contact information: Find out how to get help with Payments.

 

Also, we can check these additional resources to know more about the most frequently asked questions about payment processing in QuickBooks: 

 

 

 I'm just a post away if you have more concerns about QuickBooks payments and other questions about the program. Have a great day ahead.

Terms & ConditionsAccessibility statement