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drew1
October 11, 2023
Question

Quickbooks Point of sale continuation

  • October 11, 2023
  • 1 reply
  • 0 views

1.How do we switch to another payment processor in QB POS?

2. QB info article states store exchange will no longer be supported but can be done "in the following 4 ways" but then never lists the ways...How can store exchange be done?

 

Shopify POS is not what we were told, assemblies cannot be transferred from QB POS...Most of our items are assemblies (almost 2,000) so if this info can't be moved to shopify POS and we have to rebuild from scratch then there's no reason for us to convert to shopify, its not the greatest and the only reason we would use it is that we were told the transition would be seamless, its not.

 

So now our search for a POS/inv system starts over and we want to continue using QB POS until we find a suitable replacement.

 

QB reported that customers can continue using QB POS with another payment processor but how is that done?

I was on the phone w/ square yesterday and they said there should be an option in preferences --> sales receipt to check a box to use square reader but its not there.

 

 

1 reply

K
Kevin_C
October 11, 2023

I completely understand how inconvenient and frustrating this situation must be for you, drew1.

 

Since QuickBooks Point of Sale (QB POS) was already discontinued last October 3, 2023, there's no more option to use another payment processor in the program since it will no longer receive security patch updates and Payments and Connected Services.

 

Furthermore, Intuit has joined Shopify to provide an up-to-date retail solution that seamlessly integrates with QBDT Financial Software. And you're correct in pointing out that Shopify does not support assembly quantities. In this case, you can explore third-party apps in the Shopify App Store to find a suitable solution for your business.

 

Also, the Store Exchange will not be available using the Intuit Service. Thus, you can use any of the other four methods to exchange data between the stores: Desktop email, Web-based email, Removable Media, and Network file transfer. Refer to this article for more details about this process: Store Exchange Overview.

 

Though you can use the QB POS software until you find another POS system, please remember that Intuit will no longer support the product. Please visit this article for detailed information about this process: QuickBooks Desktop Point of Sale discontinuation.

 

If you want to learn more about how to share information between QuickBooks POS and QBDT, check out this article: Financial Exchange Overview.

 

Please don't hesitate to post again or comment below if you have clarifications about the discontinuation of QuickBooks POS. We'll always be around to assist you.

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drew1Author
October 11, 2023

The end of life announcement said another payment processor could be used...Honestly this entire thing has been a complete disaster and you're going to lose a lot of customers over it, shopify too. 

 

-Was pitched as a seamless transition to shopify, ignoring the HUGE issue that assemblies won't transfer. This means customers have to rebuild their entire inv system from scratch.

 

-Shopify POS can't do a fraction of the things QB POS could do, its not a suitable alternative for most QB POS users. Of course we only found this after spending thousands on new hardware. 

 

This could not have been fumbled worse. You're kneecapping our business right before the holiday season. 

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