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Marg1bella
December 29, 2022
Question

Quickbooks Time - charging us tax and we are tax exempt - can't find a way to contact them j- I was disconnected from call to Intuit

  • December 29, 2022
  • 1 reply
  • 0 views

Quickbooks Time is adding sales tax to our bill and we are tax exempt. How do I resolve this issue? they don't give a link on the email with the bill, nor a phone number. I called the main Intuit number but got disconnected and I know if I get through they won't be able to help me. They rarely can.

1 reply

Bryan_M
Bryan_M
December 29, 2022

Thank you for connecting with us here in the Community, @Marg1bella.

 

I appreciate your effort in calling Intuit support team to fix your issue with QuickBooks Time (QB Time).

 

In some cases, QB Time is adding a sales tax because your account might be in Braintree while your other Intuit products are in Obill.

 

To help you clear things out, I recommend contacting QuickBooks Time support for they have the complete resources to fix your issue to understand why your account is adding sales tax.

 

Feel free to read this article to be guided with your QuickBooks Time account usage: Fix an error when exporting hours between QuickBooks Time and QuickBooks.

 

Let me know if you have other QB Time-related queries. I'm always here willing to extend my hand. Have a great day!

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