Receivables

Thank you for joining the Community, LYNNR1.

Let me share some information and help you manage those invoices in QuickBooks Online.

You need to record a payment from a customer in QuickBooks so that the invoice can be marked as paid. If not, the invoice will remain open and unpaid in your reports. To record an invoice payment you can follow these steps below:

1. Click + New.
2. Choose Receive payment.
3. Pick the name of the customer from the Customer dropdown.
4. Select the payment method from the Payment method dropdown.
5. From the Deposit to dropdown, select the account you put the payment into. You can put the money directly into an account, like your checking account, or select Undeposited Funds if you need to group the payment with others.
6. In the Outstanding Transactions section, tap the checkbox for the invoice you're recording the payment for.
7. Put the Reference no. and Memo if needed. This is optional.
8. Once done, select Save and close.
    

I'm adding this article for more information: Record invoice payments in QuickBooks Online

If you've connected your bank account, you don't need to combine transactions or use Undeposited Funds account since QuickBooks downloads your bank transactions automatically. You just need to categorize and match online bank transactions in QuickBooks Online so can match them with your invoices.

There's also another way of processing your payments. You can check out this link  for more details: Take and process payments in QuickBooks Online.

You're always welcome leave a follow-up question or post other concerns about receivables. I'll be happy to assist. Enjoy you day!