Record a QuickBooks Line of Credit loan in QuickBooks Online
I have used this help doc (https://quickbooks.intuit.com/learn-support/en-us/help-article/liabilities/record-get-paid-upfront-loan-quickbooks-online/L2KxkzVCy_US_en_US?uid=lwcf164o), but cannot get past Step 5 ("Find the payment and check the box") in Step 2, within Step 2. The payment does not exist in the Create Deposit window, even though the Journal Entry does. Is this because QB intercepted the payment and automatically applied it to pay off the loan (as it should do)? In the meantime my QBO bank totals are getting further out of alignment with my bank totals. I have spent over 2 hours with QBO tech support and talked with 5 different support techs and no one can seem to solve this. Any ideas for resolving this would be helpful.
