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S
SnowFox
January 3, 2024
Question

Record vendor refund return "Items" via credit card

  • January 3, 2024
  • 1 reply
  • 0 views

Hello,

 

Let's take a look at this scenario.

 

1) A builder spent $400 to purchase 2 toilets for 2 homes under construction, one each, on Amazon via a credit card.

2) The transaction was recorded under Plumbing Fixtures as an "Item" not an "Expense". There are 2 line entries in the transaction.

3) Then the builder returned one of the two toilets and Amazon refunded $200 to the credit card.

 

How do we record the refund on Quickbooks for Windows Desktop?

 

Thank you,

 

Nick

 

 

 

 

1 reply

R
Rea_M
January 3, 2024

Hello, Nick. Based on your scenario, we can record the refund as a credit card credit in QuickBooks Desktop (QBDT). I'm here to help you with the process.

 

To do this, here' show:

 

  1. Go to the Banking menu, then select Enter Credit Card Charges.
  2. From the Credit Card drop-down, select the credit card account.
  3. Select the Refund/Credit radio button.
  4. Choose the appropriate Vendor name and enter the Date, Ref No, and Amount.
  5. Enter an appropriate memo to describe the transaction.
  6. Since you returned an item, select the Item tab and enter the Items and Amounts from the refund.
  7. Select Save & Close.

 

If you wish to know other scenarios and recommended steps to record refunds you received from a vendor, please see this article: Record a vendor refund in QuickBooks Desktop.

 

Additionally, QuickBooks provides a range of vendor reports that indicate your company's position regarding expenses and accounts payable. To find out which one is suitable for your business, you can refer to this article: Customize vendor reports.

 

Please feel free to let us know if you have any other concerns about refunds and managing vendor transactions in QBDT. We'll always be right here to help you anytime.

S
SnowFoxAuthor
January 3, 2024

Thank you for your reply.  I think I came up with a solution that would work for me.

1) Find that purchase bill and make a copy of it.

2) Click "Credit" to change the new bill to credit.

3) Go to "Items" and keep the line of the product that has been refunded but delete the line that has the product not returned to the vendor. This would show $200 credit only.

4) Click "Expense" and choose the credit card account for the Account cell.  add $-200 to the Amount cell.

5) The total of the credit would be 0, but the credit card account should show $200 credit.

6) By doing so, the Item purchased for one of the 2 new homes would not show the cost of the toilet returned.

 

Thanks,

 

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