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Jun 6, 2025 6:48 PM UTC
Question

Refund Customers on applied invoices

I need help with a workaround and keep books clear: I received (2) customer payments, applied to invoice and  deposited. Turns out they were for another vendor's invoices and I need to refund money. How do I properly credit so I can refund the customer the funds and back out payments on the invoice (full amount needs to show again as they will pay it later)?