Return deposit from bank

I'll show you how you can eliminate the payment so it wouldn't show as a balance to your client, Maid LIz.

There are a few ways to handle a bounced check. You'll have to use an expense to enter the bounced check. I'll guide you on how:

1. Select + New.
2. Select Expense.
3. In the Payee field, select the name of the customer whose check bounced.
4. From the Payment Account dropdown, select the account the money was supposed to go into.
5. In the Payment date field, enter the date you found out the check bounced.
6. Select and open the Category details ▼ dropdown.
7. In the Category field, select Accounts Receivable.
8. In the Amount field, enter the amount of the bounced check.
9. In the Description field, enter a note, such as "bounced check" or "NSF check."
10. When you're done, select Save and close.

This expense offsets the unpaid invoice. After that, un-apply the check from the original invoice. This removes the bad check from the invoice and makes it open again. However, I still suggest reaching out to your accountant to guide you if you find these steps a little bit complex. 

To give you more information on how you can create an item for bounced check fees and enter the service fee, go through this article for more detailed steps: Record A Returned Or Bounced Check Using An Expense.

Also, QuickBooks downloads your latest transactions automatically. Learn from this article how it tries to match and add transactions: Categorize And Match Online Bank Transactions In QuickBooks Online.

Keep in touch if you need anything else about bounced checks. Remember, we're always right here to get you covered anytime.

I had an issue back in the day about this and I usually get a lot of complaints when I dish out deposit slips. i feel like you should talk to the main manager if that is the case.