Sales Receipts attached to email don't send

It's nice to have you hereb, Irene Lewis,
 

I'll make sure you're able to send sales receipt attachment using QuickBooks Desktop for Mac 2020.

As an initial step, let's check the file for any damage that happened during the upgrade by running the Verify and Rebuild Utility tool. The Verify Data can initially identify any data issues within your company file. Then, the Rebuild tool will self-resolve it. Below are the steps on how to do it:

Verify data:

1. Go to File, then Utilities and choose Verify Data.

If it will detect an error, proceed and Rebuild your data:

1. Go back to the File menu and then Utilities and select Rebuild Data.
2. Choose OK if you’ll receive a message to back-up your company file.
3. After creating the back-up file, the Rebuild Data utility will run automatically.
4. Click OK when you get the message Rebuild has completed.

Additionally, we changed the format of the attachments directory from a folder with individual files into it into a Disk Image file with a .qbattach extension. You can probably duplicate it, change the extension on the duplicate to .dmg, and then open it.
 

You might be interested in learning about attachment searches in QuickBooks Desktop for Mac 2020: Improved Attachment Searches in QuickBooks Desktop Mac 2020

To become more familiar with the available features of QuickBooks Desktop for Mac 2020, check out the following articles:

• What’s new in QuickBooks Desktop for Mac 2020?
• QuickBooks Desktop Mac 2020 User’s Guide

Count me in if you have more questions about attaching PDF's in QuickBooks. I'll be around to answer them for you.