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K
kirk48906
May 4, 2022
Solved

Selecting a different paper tray for printing checks

  • May 4, 2022
  • 1 reply
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With the desktop product we were able to configure the check printing process to select tray 3 for checks.  With being forced to use the on line product we cannot figure out how to select tray three for printing checks.  We don't want to switch paper and checks all the time.  We have regular paper in tray 2 for reports, and checks in tray 3.  We cannot find a printer setup option to configure to checks to pull from tray 3.

 

And of course at 8:30am EST, there is no live human support to assist with answering this.

Best answer by Rainflurry

@kirk48906 

 

Agreed 100%.  Desktop is far superior.  Desktop went to an annual subscription in 2022, but it's still less expensive than QB Online.  And, there are QB Desktop file sharing apps that allow you to easily share your company file(s) between multiple locations.  I'd consider switching back.  Intuit sold $1.9B of QB Desktop accounting software and related supplies in 2021 - it isn't going away.  With it becoming subscription-based in 2022, sales will only grow from there.

1 reply

Rainflurry
Rainflurry
May 4, 2022

@kirk48906 

 

Yeah, this is yet another reason why QB Desktop is a superior product.  BTW, it was not necessary to switch,  QuickBooks Desktop is not going anywhere.  Online is Desktop 'Lite'.   

    K
    kirk48906Author
    May 4, 2022

    I asked if desktop was still available, and I was told multiple times that I had to go this way.  I absolutely find the product a failure.

      AlcaeusF
      AlcaeusF
      May 4, 2022

      Hi there, kirk48906.

       

      I'm here to share information about printing checks in QuickBooks Online (QBO).

       

      Currently, the ability to choose your preferred paper tray when printing checks is unavailable in QBO. I can see how having this option would be helpful for you and your business. I highly suggest sending feedback directly to our product developers. They're always looking for ideas to consider on how to improve QuickBooks.

       

      Here's how to send feedback:

       

      1. In QBO, go to the Gear icon at the top.
      2.  Click Feedback.
      3. Enter your comments or product suggestions. Then select Next to submit feedback.

       

      For more information about managing and printing checks in QBO, consider checking out these articles:

       

       

      I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

       

      Let me know if you have additional questions about printing or anything else QuickBooks. I'll be more than willing to help. Take care always.

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