Subscription Renewal - I need to renew my subscription due 12/29/24 tomorrow. I was told by support 10 days ago they would be available today.Can't find a way to pay online and can't get a Support on the Ph.

Thank you for reaching out to Community and providing useful information, @365microsoftacct .

There's nothing to worry about when renewing your subscription here in QuickBooks Online (QBO). As long as your bank account has enough balance, QuickBooks will automatically charge the exact amount.

You can also manually resubscribe your subscription in QBO. Let me walk you through the steps.

Here's how:

1. Click on the Gear icon.
2. Under Profile, select Subscriptions and billing.
3. Select Resubscribe and enter the updated billing info.
4. Enter the Payment information and Billing address.
5. Click Resubscribe.

For your visual reference, please visit this article: Resubscribe to or reactivate QuickBooks Online. This article has steps with screenshots that can help you renew your subscription.

If your subscription renewal fails, QuickBooks will attempt to collect payment again; if unsuccessful, your account will become inactive. However, you can view your data for up to 365 days. You can manually resubscribe anytime you want within that period.

You can get in touch with our Customer Care team on Saturday from 6:00 AM to 3:00 PM PT. You may visit Customer Care's supporting hours for you to be guided when is the best time to contact them. Please go directly to QuickBooks Online under Support Hours.

I also added another article for your reference if you want to manage your billing, payment, and subscription info in QBO. This article has more subtopics, which can help you learn more about managing your subscription in QBO.

Thank you again, @365microsoftacct . Whenever you encounter challenges in renewing your subscription you can leave a reply below. The Community team and I are pleased to help you further.