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Hello @da47252,

We want to help you with your post here in the Community space. However, we need more information about it to provide the correct resolution and to get this sorted out promptly.

Can you share more information about your concern? Any additional details will help us provide an accurate solution.

In the meantime, you can check the following articles for some tips to get started with QuickBooks Desktop:

• Get started with QuickBooks Desktop
• Create a QuickBooks Desktop company file

Please know that you're always welcome to post questions or concerns in this space. Have a great day ahead.