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patti2
November 29, 2018
Solved

The state refunded me a sales tax overpayment. How do I enter the deposit?

  • November 29, 2018
  • 3 replies
  • 0 views
Original commenter did not share additional details
Best answer by MaryGraceS

Hello there, @patti2.

 

Thank for posting in the QuickBooks Community. I'd be happy to help share on how you enter the deposit in QuickBooks Online for the sales tax refund.  

 

You can use bank deposit and use the expense account used when you pay your taxes. 

 

Here's how:

  1. At the top right, click the Plus icon. 
  2. Select Bank Deposit. 
  3. In the ACCOUNT field, select the bank account to which to deposit funds.
  4. Select the checkboxes of the transactions to deposit in the Select the payments included in this deposit.
  5. In the Add funds to this deposit table, enter the name of the state agency the item was Received From.
  6.  Enter that expense account in the ACCOUNT column.
  7. Select Save and close.

For more information about this process, I recommend checking this article: How to record bank deposits.

 

I've added some screenshots for your reference. However, if you need additional help in recording the deposit, feel free to call our phone support. They have the tools that can help you get to the resolution quickly. 

 

That should do it. I'm just a post away if you have any other questions about recording the sales tax refund. I'll be happy to help you out. 

3 replies

M
MaryGraceSAnswer
November 29, 2018

Hello there, @patti2.

 

Thank for posting in the QuickBooks Community. I'd be happy to help share on how you enter the deposit in QuickBooks Online for the sales tax refund.  

 

You can use bank deposit and use the expense account used when you pay your taxes. 

 

Here's how:

  1. At the top right, click the Plus icon. 
  2. Select Bank Deposit. 
  3. In the ACCOUNT field, select the bank account to which to deposit funds.
  4. Select the checkboxes of the transactions to deposit in the Select the payments included in this deposit.
  5. In the Add funds to this deposit table, enter the name of the state agency the item was Received From.
  6.  Enter that expense account in the ACCOUNT column.
  7. Select Save and close.

For more information about this process, I recommend checking this article: How to record bank deposits.

 

I've added some screenshots for your reference. However, if you need additional help in recording the deposit, feel free to call our phone support. They have the tools that can help you get to the resolution quickly. 

 

That should do it. I'm just a post away if you have any other questions about recording the sales tax refund. I'll be happy to help you out. 

C
cdlac
January 4, 2019

How do i do this in quickbooks desktop?

J
JanyRoseB
January 4, 2019

Hello there, @cdlac.

 

Thanks for joining this thread. Allow me to help and guide you on how to record deposit in QuickBooks Desktop for the sales tax refund.

 

Let me walk you through the steps: 

  1. At the top menu bar, click Banking. 
  2. Go to the Make Deposit option.
  3. If the Payments to Deposit window appears, click OK. 
  4. In the Make Deposits window, click the Deposit To drop-down and select the first bank account.
  5. Select the correct date transaction. 
  6. On the Received From drop-down arrow, select the name of the state agency. 
  7. In the From Account drop-down, select the appropriate account. 
  8. In the Amount column, enter the actual amount.
  9. Click Save & Close. 

For future reference, you may also check this article: Process sales tax adjustment.

 

If you need further assistance with the steps, I recommend calling our QuickBooks Desktop Support Team. They have additional tools to pull up your account and do a viewing session. 

 

Here's how to contact our phone support: 

  1. Click this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select US version of QuickBooks Desktop, and click Contact Us.
  3. Type-in Technical Support on the search bar.
  4. Click the Get the phone number below. 

That should do it! If you have any other concerns about make deposit don't hesitate to leave a comment below. Wishing you and your business continued success. 

V
vbengineeringacc
August 18, 2022

When trying to deposit my sales tax refund check, QB online won't let me select the CA Tax Liability acct; which account should I use?

G
GebelAlainaM
August 19, 2022
Thanks for joining the thread, @vbengineeringacc. I'm here provide information that can help get you on the right track.

In your case, you'll need to check you CA Tax Liability account in the Chart of Accounts to make sure it's active. An inactive account can be a reason why you're unable to select account from the dropdown menu.

Here's how to show all inactive accounts and make it inactive on your Chart of Accounts (COA):

  1. Go to the Accounting menu and select Chart of Accounts.
  2. From there, click the Gear icon and tick the Include inactive.
  3. All the inactive accounts will now have the option to Make it active.

Here's a screenshot for visual reference:


I've also replicated your concern here on my end and confirm that the option to select a liability account when creating deposit are working fine. What you've you've encountered might be caused by a damaged component in the program. To fix this unusual behavior, we can perform the basic troubleshooting steps.

Here's how:
 
  1. Restart your browser.
  2. Log in to your QuickBooks company file in an incognito or private browser and try to see if you can select the liability account. You can use these keyboard shortcuts to launch a new private window:

Google Chrome: press Ctrl + Shift + N

Mozilla Firefox: press Ctrl + Shift + P

Safari: press Command + Shift + N

If it works, you can return to your regular browser and clear your browser's cache. Then you may see if the option is available and get started on the tasks at hand. However, if incognito window didn't work, you can use other supported browser.

Please refer to this article for more details: Troubleshooting browser problems.


Furthermore, if you want to use another account, I'd suggest consulting your accountant. This way they can advice you with the right account to use in order to keep your books accurate. Since they know what's best for your business.

Once, you accounts are already settled, you're now ready to reconcile your account. Here's an article for you guide: Reconcile an account in QuickBooks Online.

You can count on me if you have any other concerns related to QuickBooks. Have a good one!

P
pejasina
January 20, 2024

This has happened to me as well. We use QB Enterprise (on prem). We had to amend our October 23 sales and use tax (we overpaid). Once corrected (invoices and customer corrections), when I run "manage sales tax", it shows a negative balance is due...makes sense. I received the refund in 1/24. After depositing the check as described in this string, it is NOT positively or negatively impacting my Sales Tax liability balance when trying to record our December 2023 Sales and Use tax in the 'manage sales tax' screen, so I'm thinking I need to either choose a different account in the deposit or make a journal entry to cause an offset, but I'm not sure what accounts to use to cause the offset. The account I'm depositing to is Sales Tax Payable, which is an 'other current liability' account. Any suggestions?

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