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June 25, 2024
Question

This customer is likely to pay __ days late

  • June 25, 2024
  • 1 reply
  • 0 views

Hello,

 

In one of my companies, if you click on a customer there is a message like the following:

 

"This customer is likely to pay __ days late"

 

However, this message doesn't appear in my other companies.  Is there a way to turn it on?  Thanks!

 

 

1 reply

JoesemM
June 25, 2024

You can turn on this feature by accessing the Sales menu, Raymond22. Let me assist you with this.

 

These reminders are sent automatically to your customers based on the invoice due date. You can set up to three reminders at different intervals before or after the due date.

 

Here's how:

 

  1. Go to the Gear ⚙ and select Account and Settings.
  2. Select the Sales tab.
  3. In the Reminders section, select Edit ✎.
  4. Turn on Automatic invoice reminders.
  5. Select the dropdown for Reminder 1, and turn on the toggle switch.
  6. From the dropdown fields, select days, and before or after to tell QuickBooks when to send the reminder. Note: You can schedule and send email reminders up to 90 days before or after the invoice due date.
  7. You can create second and third reminders as needed.

 

For more details, open this article: Send invoice reminders automatically or manually in QuickBooks Online.

 

In addition, I've collected these handy articles to help you manage invoice payments and how to create personalized sales forms:

 

 

You're always welcome to comment back if you have any other questions about reminders or turning on any features in QuickBooks. We're always here to help you if you needed.

August 6, 2024

JoesemM, that is not what he's asking.  I am having same issue, where the note / calculation on how many days a customer is likely to pay early or late is no longer showing up on customer records in Quickbooks Online.  Please let us know how to see this feature again.

 

I really hope it wasn't removed, as Quickbooks recently increased our pricing, and if they are increasing pricing and removing key features like that, we will be moving to another platform.

August 6, 2024

" I really hope it wasn't removed, as Quickbooks recently increased our pricing, and if they are increasing pricing and removing key features like that, we will be moving to another platform."

 

That's what Intuit/ QB does, tho.  It's ridiculous!!