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February 25, 2025
Question

Transfer fee

  • February 25, 2025
  • 1 reply
  • 0 views

Why am I being charged $10 all of a sudden when my ACH payments are transferred or delivered to my account? 

1 reply

February 25, 2025

All ACH transactions have a 1 % fee with $20 capped per transaction, Faulkenberry. Processing fees differ based on the payment method used. I'll provide more details about it.

 

Is this regarding an invoice payment from a client? If so, the amount processed incurs a fee of $10.

 

Here are the fees for different payment methods: 2.5% for swiped cards, 2.9% for invoiced transactions, and 3.5% for keyed entries. ACH payment fees depend on the amount being processed.

 

If this transaction involves transferring funds from one bank to another, please contact your bank to verify if the charges are legitimate.

 

Additionally, if you need to refund an ACH transaction with a convenience fee, you can do so using the Merchant Service Center.

 

If you need anything else, please reply below. We're all eager to help you more.