Transfer out of payments

Hi there,

I understand the importance of every penny in your business. I'd like to route to the best support available so this will be taken care of accordingly.

This is a public space and your security is our priority. That’s why we’re unable to pull up your account here in the Community. Thus, I recommend reaching out to our phone and chat support teams. From there, they can trace the deposit and check the status.

Here's how:

1. Go to the Help menu and select Search.
2. Click Contact Us.
3. Enter your concern.
4. Hit Continue.

See this article to check out our support hours: Contact Payments. This way, we can address your concerns on time.

You can check out these articles to get more details on handling funds on hold:

• Understanding Payment Holds.
• Held Funds for QuickBooks Online.
• Deposits FAQ.

We're just around the corner here to help you again if you need anything else. Just reply below or post new questions and we'll be glad to answer them for you.