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bradbohr
October 3, 2024
Question

Transferring Stored Credit Card #'s/Tokens to a Different Processor/Gateway

  • October 3, 2024
  • 1 reply
  • 0 views

Hello!

 

I'm using QuickBooks Desktop with Intuit Payments, and I have several customers' credit card #'s stored with Intuit.


Is it possible to migrate or transfer these stored credit card #'s from Intuit to a different processor/gateway??

 

I've heard other processors and gateways such as Authorize.net can accommodate this.  And they'd do so by sending a secure encrypted file with full card #'s directly from one processor/gateway to another.

 

Is this an option with Intuit and what's the process to do so?


THANKS!

Brad

1 reply

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Maybelle_S
October 3, 2024
Transferring stored credit card numbers from Intuit Payments to a different processor or gateway is unavailable, Brad.
 
Intuit will not permit direct transfers of stored card numbers or tokens to another processor for security reasons. It is to protect sensitive customer information and ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS).
 
Alternatively, you can contact customers to update their payment information with the new processor.
 
If you’re considering a switch to Authorize.net or another gateway, you can ask them if they have specific procedures or recommendations for handling the migration.
 
For additional insights about PCI standards, you can use these articles as a reference:
 

 

Furthermore, you can check these links to receive and process payments in QuickBooks Desktop:
 

 

I appreciate you reaching out, Brad. Let me know if you have more questions about transferring stored credit cards to a different processor. I’m here to help.
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bradbohrAuthor
October 4, 2024

Happy Friday and thanks Maybelle I appreciate the reply!

 

Is this based on Intuit's internal policy?  When I spoke to the processor I'm considering switching to, they didn't seem to have any PCI concerns with importing or exporting card data, as long as it was sent securely and encrypted directly from one processor to another.

 

If based on Intuit's internal policy, is there any means of requesting an exception here?  Or paying a fee to accommodate?


THANKS!

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