I appreciate your confidence in us in disputing concerns, @emilysfurbabies2.
I want to ensure that you properly dispute a payment. I suggest getting in touch with our Merchant support team. They have the resources to look safely into your account and help you dispute the transaction.
You can also contact support via chat using this link: Chat with us. Please know that our team is only available at these hours: M-F 6 AM to 6 PM PT.
I'll be here if you have any other questions or concerns. Take care!