unwanted reminder invoices

Hi there, Slholden.

Thank you for vising the QuickBooks Community. I'll be sharing detailed steps to ensure your client stops receiving invoices reminder.

There's a feature in QuickBooks Online where you can automatically send reminders to customers or clients when invoices are soon to be overdue. It could be the Automatic invoice reminders option is turned on and that's why your clients received a reminder to pay the deposit when they have already paid the entry.

I recommend going to the Reminders section and turning off the Automatic invoice reminders to stop reminding your clients about invoice due dates.

Here's how:

1. Click the Gear icon ⚙ and select Account and settings.
2. Choose the Sales tab.
3. In the Reminders section, click the pencil icon ✎.
4. Turn off Automatic invoice reminders.
5. Click Save and Done.

Additionally, instead of setting up automatic reminders, you have the option to send them manually. You can open this article to see further details and how to perform the process: Send invoice reminders automatically or manually in QuickBooks Online.

Lastly, you may refer to this article to see steps on how you can edit or delete an invoice payment and group multiple payments together into a single deposit: Record invoice payments in QuickBooks Online.

If there's anything else you need help with invoice reminders, please let me know by adding a comment below. I'm more than happy to help further, Slholden. Have a great day!