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JanDriggs
October 18, 2022
Solved

vendor discounts being put in STT in General Journal

  • October 18, 2022
  • 3 replies
  • 0 views

I have a credit on my Vendor side.  When I enter the bill to pay, I take the discount and use the credit to pay the bill.  When all is said and done, QB is putting the discount in the General Journal listing it as STT

PLease advise what I am doing wrong.  This does not happen all the time and I am not doing anything different

thank you

Jan 

[email address removed]

Best answer by RCV

I can see you’ve done your due diligence trying to get this resolved already, JanDriggs.

 

I appreciate you for performing the steps provided by my colleague. We can run the Verify Data tool which self-identifies the most commonly known data issues within a company file. Then, try running the Rebuild Data to resolve data integrity issues. Here's how: 

 

  1. Choose Window then Close All.
  2. Verify Data. Choose File then Utilities. 
  3. Tap Verify Data. If you see:
  • "QuickBooks detected no problems with your data," no further action is needed.
  • A specific error message, there may already be an article for it. Try searching for it on our QuickBooks Desktop support site for specific instructions.
  • "Your data has lost integrity," indicates there is data damage in the file. Continue to the steps below to Rebuild Data to correct the problem.

 

Once done, try rebuilding data by following the steps below: 

 

  1. Choose File, Utilities then Rebuild Data.
  2. You will receive a warning message to back up your company file, press OK. A rebuild requires a company file backup beforehand because in rare cases the process may need to delete transactions or list entries to fix the file. A backup of your company file will ensure you have a secured copy of your company file before any changes are made to it.
  3. Choose where you want to save your backup, then tap OK at the bottom of the QuickBooks Desktop Backup window.
  4. Click OK when you get the message "Rebuild has completed".

 

If the same thing happens, we can delete and recreate the transaction. Just follow the steps provided by 

Archie_B to apply the discount or credit to pay the bill. Here's an article you can refer to for more details about paying bills in QuickBooks Desktop.

 

I've also attached an article you can use to learn more about how to fix a company file using the QuickBooks File Doctor tool: Fix company file and network issues with QuickBooks File Doctor.

 

Feel free to update us after performing the steps as I want to make sure you open the company files without missing data. Take care always. 

3 replies

A
Archie_B
October 18, 2022

Welcome to the Community, JanDriggs. 

 

Allow me to share insights in entering vendor credits when paying bills in QuickBooks Desktop.

 

You must choose whether to apply a credit or a discount against a bill. If your vendor gave you a discount for this transaction, the discount is applied to the bill. If, on the other hand, you received a credit from your vendor and used it to reduce your total bill amount, you must select credit.

 

Once you're ready to pay your bill, you can follow these steps to apply a credit or a discount.

 

Here's how:

 

  1. Go to the Vendors menu, then Pay Bills.
  2. Choose the correct accounts payable account from the dropdown.
  3. Tap the checkboxes of the bills you want to pay from the table.
  4. Set the credit or the discount you want to apply to the bills.
  5. Put the date you paid the bill.
  6. Select the payment method.
  7. Hit Pay Selected Bills.
  8. Click on Done, or select Pay More Bills if you have other bills you need to pay.

 

Here's an article for more information: Pay bills in QuickBooks Desktop.

 

To learn more about the full list of workflows and other vendor-related transactions, check out this link: Accounts Payable workflows in QuickBooks Desktop.

 

Be sure to let me know if you have any further questions about paying your bills. I've got you covered. Enjoy your week!

J
JanDriggsAuthor
October 18, 2022

gosh I hit reply on my own question, so Im not sure if it went through.  Sorry if this doubles up.  I am not techy savvy. so sorry

 

Thank you for the breakdown.  This is the process I have / do use.  Every once in a while it puts the discount in the General Journal as a State Tax. 

I enter my bills.  When I pay them I click on the invoice, if I have a discount to take, I set it.  If I am using the credit as well on that same invoice, I set it.  This is what I did.  When I “created a check” but not to mail because the credit paid it in full, it puts the discount in general Ledger.  I have told my CPA about this, and she is baffled.  I don’t know how to correct it so she can do so when she gets an accountants copy.  I am just wondering why this keeps happening, but not on all invoices I take discs and credits.

Again, thank you for your help and time.  

J
JanDriggsAuthor
October 18, 2022

Thank you for the breakdown.  This is the process I have / do use.  Every once in a while it puts the discount in the General Journal as a State Transit Tax. 

I enter my bills.  When I pay them I click on the invoice, if I have a discount to take, I set it.  If I am using the credit as well on that same invoice, I set it.  This is what I did.  When I “created a check” but not to mail, because the credit paid it in full, it puts the discount in general Ledger.  I have told my CPA about this, and she is baffled.  I don’t know how to correct it so she can do so when she gets an accountants copy.  I am just wondering why this keeps happening, but not on all invoices I take discs and credits on.

Again, thank you for your help and time.

R
RCVAnswer
October 18, 2022

I can see you’ve done your due diligence trying to get this resolved already, JanDriggs.

 

I appreciate you for performing the steps provided by my colleague. We can run the Verify Data tool which self-identifies the most commonly known data issues within a company file. Then, try running the Rebuild Data to resolve data integrity issues. Here's how: 

 

  1. Choose Window then Close All.
  2. Verify Data. Choose File then Utilities. 
  3. Tap Verify Data. If you see:
  • "QuickBooks detected no problems with your data," no further action is needed.
  • A specific error message, there may already be an article for it. Try searching for it on our QuickBooks Desktop support site for specific instructions.
  • "Your data has lost integrity," indicates there is data damage in the file. Continue to the steps below to Rebuild Data to correct the problem.

 

Once done, try rebuilding data by following the steps below: 

 

  1. Choose File, Utilities then Rebuild Data.
  2. You will receive a warning message to back up your company file, press OK. A rebuild requires a company file backup beforehand because in rare cases the process may need to delete transactions or list entries to fix the file. A backup of your company file will ensure you have a secured copy of your company file before any changes are made to it.
  3. Choose where you want to save your backup, then tap OK at the bottom of the QuickBooks Desktop Backup window.
  4. Click OK when you get the message "Rebuild has completed".

 

If the same thing happens, we can delete and recreate the transaction. Just follow the steps provided by 

Archie_B to apply the discount or credit to pay the bill. Here's an article you can refer to for more details about paying bills in QuickBooks Desktop.

 

I've also attached an article you can use to learn more about how to fix a company file using the QuickBooks File Doctor tool: Fix company file and network issues with QuickBooks File Doctor.

 

Feel free to update us after performing the steps as I want to make sure you open the company files without missing data. Take care always. 

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