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mdbookkeeper
January 18, 2024
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Vendor payment returned

  • January 18, 2024
  • 1 reply
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Hello. I made a payment to a vendor via bill.com and they issued and sent a check.

The vendor did not cash the check after 90 days and the money was returned into my bank account.

Bill.com automatically did a journal entry in QB by

Dr Bank

  Cr Bill.com Money Out Clearing

resulting in a credit balance in the Bill.com Money Out Clearing now

How do I move this returned payment back into my vendor account? Right now my vendor account account is showing a zero balance. The initial bill and the payment that was made. I need to show that the payment was returned and that we still owe this vendor that amount.

Best answer by Adrian_A

Hi mdbookkeeper,

 

 I'm here to help fix the issue you encountered with recording returned vendor payments. 

 

To offset the balance in your bill.com and return the balance to your vendor's account, you can create a deposit affecting Accounts Payable. Then, make sure the affected bank is bill.com. 

 

Here's how: 

 

  1. From the + New tab, select Bank deposit.
  2. Select the bill.com as the Account.
  3. Select your vendor's name on the RECEIVED FROM field.
  4. Select an accounts payable in the ACCOUNT section.
  5. Enter the AMOUNT.
  6. Click Save and close. 

 

Moreover, I've also included a few detailed resources about working with ACH payments which may come in handy moving forward: 

 

 

Please feel free to post in the forum whenever you have concerns about paying vendors. 

1 reply

Adrian_A
Adrian_AAnswer
January 19, 2024

Hi mdbookkeeper,

 

 I'm here to help fix the issue you encountered with recording returned vendor payments. 

 

To offset the balance in your bill.com and return the balance to your vendor's account, you can create a deposit affecting Accounts Payable. Then, make sure the affected bank is bill.com. 

 

Here's how: 

 

  1. From the + New tab, select Bank deposit.
  2. Select the bill.com as the Account.
  3. Select your vendor's name on the RECEIVED FROM field.
  4. Select an accounts payable in the ACCOUNT section.
  5. Enter the AMOUNT.
  6. Click Save and close. 

 

Moreover, I've also included a few detailed resources about working with ACH payments which may come in handy moving forward: 

 

 

Please feel free to post in the forum whenever you have concerns about paying vendors. 

M
mdbookkeeperAuthor
January 21, 2024

Thank you! That worked!

K
Kurt_M
January 21, 2024

Thanks for getting back here in the thread, @mdbookkeeper.

 

We're glad you got through this situation with the help of the recommendation provided by our colleague. In case you have any additional questions or tasks to perform inside QuickBooks. Please don't hesitate to visit us anytime here in the Community space. It'll be our pleasure to help you out again.

 

Keep safe, and have a great day, @mdbookkeeper.

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