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Accounts0379
March 9, 2023
Question

Vendor Payments processed via quickbooks

  • March 9, 2023
  • 1 reply
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We are using Quickbooks desktop pro plus version and qservices to send out direct deposits to our vendors. Couple of days ago we lost the file that we were using and with it all our data entered lost. Now we have retrieved a backup file that was backed up in first week of October 2022.

 

In this file we were able to get payroll data back as we use quickbooks payroll processing service but we were not able to get the vendor payments data that was processed using quickbooks services. Is there a way we can retrieve data of vendor payments processed using quickbooks services

1 reply

Angelyn_T
Angelyn_T
March 9, 2023

Hi there, @Accounts0379. Welcome to the Community. It's my priority to help you retrieve your vendor payment entries that were processed via QuickBooks Desktop (QBDT).

 

I'm happy to know that you're able to acquire a backup file in the first week of October 2022. Since the vendor payments are missing, I recommend contacting Support for further assistance. This way, a live representative can look into your account securely and recover the information you need.

 

Here's how:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. Choose a way to connect with support.

 

For your convenience, you can review their business hours from this link: Contact QuickBooks Desktop support.

 

I'm also adding these materials for more hints while managing your vendor transactions in the future: Accounts Payable workflows in QuickBooks Desktop.

 

Get back to me in the comment section below if you have follow-up questions. I'm always here to help. Keep safe!

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