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A
asmock
February 21, 2023
Question

We only want to accept ACH payments when emailing invoices. If I turn off the credit card option , ACH is turned off too. Can we just accept one payment method?

  • February 21, 2023
  • 1 reply
  • 0 views
I tried saving those settings in the Account Settings, but it will not work.  I had been told that if one is turned off, both will be, however, we receive invoices form companies that use Quickbooks, and credit cards aren't enabled.  Is that because they don't have a credit card merchant account with QuickBooks?

1 reply

R
Rea_M
February 21, 2023

Yes, you can accept only one payment method for invoices in QuickBooks Online (QBO), @asmock. I'll gladly share details about this below and guide you on how.

 

Regardless if you don't or have a credit card merchant account with QuickBooks, you can choose your preferred online payment. To do this, you'll have to manually uncheck the Cards option in the Online payments section before sending your invoices. Please see the screenshot below for your reference.

 

 

You can refer to this article if you wish to learn more about accepting electronic customer payments for online invoices in QBO: Take and process payments in QuickBooks Online with QuickBooks Payments. 

 

Also, you may want to check out this article as your reference to guide you on how to check when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.

 

Please feel free to leave a comment below if you have other online payment concerns or questions about managing invoices and sales transactions in QBO. I'm always ready to help. Take care, @asmock.

A
asmockAuthor
February 21, 2023

I was hoping for something that would have this set to automatically be turned off, as we have several invoices post a day that we would have to open and update.  Thank you for the reply!

M
MirriamM
February 21, 2023

I appreciate your feedback about how the payment feature works, @asmock.

 

I understand the need to turn off the credit card option and just wanted to accept ACH payments in QuickBooks Online (QBO). And I can see how this would benefit and empower your business. I recommend sending this request straight to our product engineers through feedback. 

 

To send feedback, follow the below steps:

 

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Enter your comments or product suggestions. 
  4. Then select Next to submit feedback.

 

To be updated with the recent and upcoming changes for QuickBooks products, visit these sites:

 

 

If you have other concerns and questions about managing your QBO account, I'm always around to help. Take care, and I wish you continued success.

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