What is the Phone number for Intuit Merchant Services Department?

​​​​​Not to worry, I can help you get that QuickBooks data backed up automatically, @LGW1950!

It seems like you've subscribe to the Intuit Data Protect connected service in QuickBooks Desktop. Is there any error message? This information will help me narrow down the issue and provide an accurate solution to your concern.

In the meantime, you can run the IDP Diagnostic tool to check why you can't back up your file or why you have errors in your Intuit Data Protect. 

Here's how:

1. Right-click the Intuit Data Protect (green padlock) icon in the Windows System Tray (typically located at the bottom right of your screen). Select About Intuit Data Protect.
   
2. On your keyboard, press Ctrl+F2 to launch the Intuit Data Protect Diagnostics Tool.
3. Select Run Diagnostics. If the Diagnostics Tool detects an issue with a firewall or third-party security software, you will need to reconfigure the software and/or hardware to allow access to Intuit Data Protect files. For information about configuring your security software and/or hardware, check your manufacturer’s website, then add the following files for exceptions:
   • C:\Program Files(X86)\Common Files\Intuit\Data Protect\IntuitDataProtect.exe
   • C:\Program Files(X86)\Common Files\Intuit\Data Protect\IbuEnghost.exe
   • C:\Program Files(X86)\Common Files\Intuit\Data Protect\QBIDPServices.exe

If it’s still not working, we'll have to check the component and some restrictions on your computer. Refer to this article and proceed to Solution 2: Add Windows Firewall ports.

Additionally, I've added some articles to know more about IDP and how to get help when you can’t back up your QuickBooks Desktop data file with Intuit Data Protect:

• Common questions about Intuit Data Protect
•  Can't Back Up with Intuit Data Protect.

Visit me here again in the Community and keep me posted on your progress with this IDP issue. I'm determined to help you succeed.

I can think of two scenarios when closing your account,

Thank you for sharing the steps to cancel the QuickBooks Online (QBO) account, Just_me. I'll share additional details.

You can follow the steps shared by Just_me to cancel the said subscription. I've added this screenshot as a visual guide:

But since the thread is about Merchant Services, I'll take it that you want to cancel your QuickBooks Payments account. Let me guide you with these steps:

1. Sign in to the Merchant Service Center as an admin user.
2. Click the Account tab.
3. Select Account Profile.
4. Hit Close Account. 
5. Enter the Reason for closing.
6. Select Submit.

Once canceled, you'll receive an email notification that you've successfully closed either your QBO or QuickBooks Payments account. For QuickBooks Online, we hang on to your data for a year. It lets you pick up where you left off if you decide to come back. We'll delete it after that.

Before canceling, ensure that you have:

• printed necessary financial and payroll forms and reports you might need in the future.
• paid any outstanding tax deposits and file tax forms.
• make your arrangements to retain the data after that time.

Here are the steps to print reports:

1. Click the Reports tab.
2. Enter and select the report you want to print or export.
3. Filter the correct dates.
4. Click the Print or Export icons.

You can always tap me here in the forum when you need help printing forms.