WHILE RECEIVING PAYMENT NOT ABLE TO ENTER COLLECTOR NAME IN QUICKBOOK DESTOP EDITION

Hi there, @rukhan.

I see you're experiencing difficulty in entering the collector or payment receiver's name in the payment details. We're here to help guide you through this process and ensure we find a suitable solution for you.

By default, the received payment transaction will reflect the name indicated on the invoice. However, as a workaround, we can utilize the Memo field to note the collector's name.

Here’s how to do it:

1. Go to the Customers menu. Then, Customer Center.
2. Select the customer. Then, double-click on the payment transaction.
3. At the bottom portion, enter the name of the collector in the Memo box.

You can check out this resource for your reference: Record an invoice payment.

Once completed, you can also refer to this article for instructions on how to deposit the money into your bank: Record and make bank deposits in QuickBooks Desktop.

These steps will help you keep track of where you actually received the payments, for better record-keeping. If you have more questions about your QuickBooks Desktop, please let me know. I’m here to help.