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September 15, 2022
Question

Why does QB purchase order ask for Ship To field?

  • September 15, 2022
  • 1 reply
  • 0 views

Hi Folks,

 

I'm relatively new to QB online so be kind -

 

I'm trying to create a purchase order but I don't understand why the form has a "Ship To" field when it also has a "Shipping Address" field.  Should I just enter "Receiving" in to the Ship To field?  Or my name?

 

When I click on the down arrow next to the Ship To field, there is a large window for me to enter data for a "Customer".  Why isn't this just my company info?  It's just confusing.

 

Thanks,

 

Richard

1 reply

September 16, 2022

You've reached the right place for help, rcooke88.

 

In QuickBooks Online, the information from the vendor profile is use to populate on the purchase order (PO). Then, you'll be required to select a customer name in the Ship to field to have its address show up.

 

Let me show you how to input the shipping address on the customer profile:

 

  1. Go to the Sales menu, and then choose the Customers tab.
  2. Look for and open the customers associated with the purchase orders.
  3. Select Customer details, and then click the Edit button.
  4. On the Customer Information page, check if you have entered the shipping address. If you haven't already, please enter one.
  5. Make sure to check the Same as the billing address box, and then click Save.

Once done, we can create a dummy purchase order to check if the shipping address populates.

 

You can always get back to me if you have additional questions when managing PO shipping addresses. Have a great day ahead.

rcooke88Author
September 16, 2022

Hi Charles,

 

Thanks for the info but I'm still confused.  Why is QB asking for a "Customer" when I'm trying to fill out a PO to purchase goods from a seller?  The Ship To field should just be my company info.

 

I guess I'm just not understanding the twisted logic QB is forcing on me.

 

Thanks again,

Richard