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books2019
November 19, 2019
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ABA file error

  • November 19, 2019
  • 1 reply
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Hi 

I am trying to pay wages with an aba file. I have set up a pay run and entered bank details for staff and payment info in payroll settings/ payment files/aba file settings. 

 

However when I upload the aba file to online banking (NAB)  I get the following error. 

 

Error 317651: The 'From account' details must be entered. Please try again.

 

Does anyone know where else I need to fill details to satisfy bank requirements?

 

Best answer by books2019

Hi Rebecca,

 

Thank you for your help. I ticked the include self balancing transactions box and it worked.

 

 

1 reply

Rebecca_A Product Champion
Rebecca_A Product Champion
November 19, 2019

Hi books2019, 

 

Thanks for reaching out. The first thing I'd recommend checking is that the Payment File settings are all correct. 

 

1. Navigate to the Employee section > Payroll Settings 

2. Select Payment Files under Business Settings 

3. Under ABA File Settings select your Account Name 

4. Ensure there is an APCA User Id entered

5. With NAB you will need to tick Include Self Balancing Transactions 

6. Save 

 

If Include Self Balancing Transactions was not ticked please download a new ABA file and attempt the upload again. 
If all of these settings are correct I would recommend contacting NAB for further information.

 

 For more information about Payroll ABA Files please refer to this article: https://support.yourpayroll.com.au/hc/en-au/articles/200123570-ABA-Files

 

Please don't hesitate to reach out if you have any other questions. 

 

Rebecca 

    B
    books2019AuthorAnswer
    November 19, 2019

    Hi Rebecca,

     

    Thank you for your help. I ticked the include self balancing transactions box and it worked.

     

     

    Rebecca_A Product Champion
    Rebecca_A Product Champion
    November 19, 2019

    That's great to hear! 

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