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July 19, 2020
Question

Any ideas on how to open my employees window. Ive always had trouble, but no hope at all today.

  • July 19, 2020
  • 1 reply
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1 reply

Steven_Product Champion
July 19, 2020

Hi lincol,

 

Thanks for contacting Intuit QuickBooks Online. I'm sorry to hear you've had no luck, just to confirm, have you tried the following steps below for each browser, and are you are still unable to access the Employees tab?

 

For Google Chrome:

  1. Select the 3 vertical dots in the top right hand corner
  2. Select Settings then Advance
  3. Under Privacy and Security select Content Settings 
  4. Select Cookies and Turn off  Block third-party cookies 


For Safari:

  1. Select the Gear Icon in the top right hand corner
  2. Select Preferences  then Privacy 
  3. Next, to Block Cookies tick Never 
  4. Hope to hear this is resolved. 

 

-Steven