BEAM SUPER NOT RECOGNIZING AUSTRALIAN SUPERANNUATION HAVE ABN AND SPIN - EMPLOYEES DONT WANT TO CHANGE FUNDS HOW TO FIX ASAP

Hi rcmather-

In this case, we will need to check a couple of settings in your Payroll: Employee Details, how Superannuation is set up, as well as the created Super Batches. I recommend giving us a call for further troubleshooting so that we can isolate the issue and allow you to submit your Super Batch as soon as possible. 

You can reach us at 1 800 046 038, alternatively you can request a callback by following the steps below. 

1. Log into your QuickBooks account.
2. Click the Help option in the upper-right corner.
3. Select Contact Us> Get a callback

-Christine