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December 26, 2022
Question

Can I get help, I added all the employees to the payroll, and after I finished and start a pay run everything in front of the employees showed zero, hours and wages ?

  • December 26, 2022
  • 1 reply
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1 reply

December 27, 2022

Hi nermeen-helmy-ya, 

 

Thanks for posting in the Community! Let me share with you some information when creating a pay run. If you select Create pay run with empty pays, all employees with this paid schedule as their default will appear in the pay run but they will all have $0 earnings. That means, any employee default earnings, standard work hours or pay run inclusions will not appear in the pay run.

 

You can delete the pay run and create a new and make sure that Create pay run with empty pays is not selected. 

 

For more detailed information, you can check on this article: Set up and process a pay run in QuickBooks Payroll powered by KeyPay

 

Feel free to message us back if you have any other questions. I'll be around to help.