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September 19, 2020
Question

Can not open employees page it is blank

  • September 19, 2020
  • 1 reply
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1 reply

September 19, 2020

Good day, nguyenhuuchi_81-.

 

We haven't had any reports of similar issues like this one. Let's determine if this has something to do with your browser's cache. Too much cache can cause unusual behaviors in the program. To clear this out, try using a private browser to see if your able to access the employee's page. 

 

Please check out these keyboard shortcuts:

  • For Chrome press Ctrl+Shift+N.
  • For Firefox, press Ctrl+Shift+P.
  • For Safari, hold down Command+Shift+N.

If you'll successfully access the employee's page, I'd recommend clearing your main browser's cache. This is to start fresh. Otherwise, try using other supported browsers

 

Please let me know on how the steps work. I want to make sure you're able to access your employees profile.