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September 14, 2020
Question

Employees missing in pay event? There is only one employee and he does not show up, could this be his TFN is only at 'lodged electronically' status?

  • September 14, 2020
  • 1 reply
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1 reply

Steven_Product Champion
September 14, 2020

Hi bronwynnagy,

 

If you have employees showing in the payrun but not in the pay event, the first thing to do is check the settings for these missing employees:

 

  1. Select Employees from the left hand menu.
  2. Select the employees name.
  3. Select Pay Run Defaults from the left hand menu.
  4. Scroll to the bottom of the page and find the checkbox for Closely-held employee.

 

If the employee is ticked as closely held, they will not show up in pay events as the ATO has determined that closely held employees are currently exempt from STP reporting in the 19/20 financial year. If you need to include them in the pay event, you will need to untick this box and save. Then when you do the pay event you should see the employee data. This resource has more information on closely held employee for your convenience. 

 

Thanks,

 

-Steven