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D
derussie
January 1, 2021
Question

Has anyone experienced anomalies with their payroll?

  • January 1, 2021
  • 1 reply
  • 0 views
I have had changes occur such as change of rate, change of work type resulting in disgruntled employees and even more digruntled me. I needed help but none was available. To rub salt into the wound I get my first invoice from key pay! Ready to jump ship!

1 reply

Zac Product Champion
Zac Product Champion
January 4, 2021

Hi derussie, 

 

Sorry to hear about the experience you have gone through. Have you try clicking on the Help button on the top right hand corner of your screen once your log into QuickBooks Online? You should be able to request a call back from our support team from there. 

 

Please let me know if you have difficulty reaching our support team. We are here to help. Thank you. 

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