Has anyone had issues with the payroll journal not exporting into quickbooks. I have just taken over a set of books and the previous 3 payrolls haven't exported over.

Hi ljbbooks, 

This is something we are aware of and have a few troubleshooting steps you are welcome to try: 

1. Navigate to your Employee section and select Payroll Settings 

2. Choose the Chart of Accounts and open Default Accounts 

3. Ensure an account is set for each category. If no, please update this to reflect your chosen payroll accounts. 

If the Default Accounts are set up correctly and you are seeing no other errors in this section please contact us so we can investigate further. 

You can get in contact with one of our support representatives by phoning 1800 046 038. Our line is open 8:30am - 6:30pm AEST Mon - Fri.
Alternatively, if you would like a call-back from a representative or talk to us via Messaging, follow the steps below:Sign in to your QuickBooks Online company.
Select Help (?) at the top right.
Select Contact us.
Enter a brief description of the issue, then select Next.
Select Start a Chat or Get a Callback to connect to a live support team representative.

-Rebecca