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KayBee
August 18, 2021
Question

Having difficulty setting up default payroll accounts so that I can process the first pay run.

  • August 18, 2021
  • 1 reply
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Hi, I'm a new user trying to process first pay run. Cannot Export to QB re error that default payroll accounts not configured. Have gone to Employees/Payroll Settings/Chart of Accounts and it's not obvious to me what needs to be done and I can't find any further instructions online except how to get there. I've gone into each of the categories and assigned accounts but so far have not been successful. Any help would be greatly appreciated. Thanks!

1 reply

I
IntuitSheila
August 18, 2021

Hi KayBee,

 

Thanks for posting in the Community!

 

You'll have to make sure your default accounts in your payroll chart of accounts is fully set up. Let me show you how:

  1. Click on the Employees tab.
  2. Click on Payroll Settings.
  3. Click on Chart of accounts.
  4. Click on Default accounts.
  5. Make sure each field has an account selected to them.

If you cannot see any options to select an account on each field, click on Import accounts and select the account you wanted to use, and then click on Save account list.

 

If the issue remains, we'd recommend contacting our Customer Care Team as your payroll chart of account may need to be refreshed by our payroll experts.

 

You may want to check this article about how to Set up and configure payroll chart of accounts

 

Feel free to drop a comment below if you need more help. Have a nice day!

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