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April 28, 2020
Question

Hi I've just enabled STP and did first pay run. Why does the pay event only show one of 3 employees for the pay event.

  • April 28, 2020
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1 reply

April 28, 2020

Hi user34918,

 

If you have employees showing in the payrun but not in the pay event, the first thing to do is check the settings for these missing employees:

 

  1. Select Employees from the left hand menu.
  2. Select the employees name.
  3. Select Pay Run Defaults from the left hand menu.
  4. Scroll to the bottom of the page and find the checkbox for Closely-held employee.

 

If the employee is ticked as closely held, they will not show up in pay events as the ATO has determined that closely held employees are currently exempt from STP reporting in the 19/20 financial year. If you need to include them in the pay event, you will need to untick this box and save. Then when you do the pay event you should see the employee data. This resource has more information on closely held employees for your convenience. 

 

 

-Kass