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July 7, 2021
Question

Hi there i am trying to run pays but cannot see employees at all on my screen. all other things works but payruns

  • July 7, 2021
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1 reply

July 7, 2021

Hi drouinlotto,


Thank you for visiting the Intuit Community.


To ensure that employee pay run details are flowing through to the pay event, please make sure that the employee is Not a Closely Held Employee. To check whether an employee is a Closely Held Employee:


1.     Click on Employee tab
2.     Click on Employee name
3.     Select Pay Run defaults from the menu.
4.     Scroll all the way to the bottom and you will see Closely Held Employee box under Single Touch Payroll
5.     Please ensure this box is unticked .

 

Please try these steps. Once you have unticked the Closely Held Employee box, the pay event will have the employee data.


Nona